Website Visitors

When you interact with our website, we may collect information that you voluntarily provide, including:

• Name;

• Email address;

• Phone number;

• Information submitted through contact or other website forms; and

• Cookie, analytics, and similar technical information about your use of our website.

Clinic Staff and Service Users

When you create or use an account for the Service, we may collect:

• Account email address;

• Login credentials;

• Name of your practice or organization;

• Service and extension configuration settings; and

• Information associated with your use of the Service.

Passwords are not stored in readable or plaintext form. Session tokens are stored using hashing or other security measures designed to protect them from unauthorized access.

Patient and Customer Information from Client Websites

When an authorized clinic staff member onboards a patient-management or customer-management website and activates monitoring, the extension may read information from that website when a new, changed, or removed patient or customer record is detected.

The information collected may include:

• Patient or customer name;

• Email address;

• Phone number; and

• Any additional fields that the authorized clinic staff member specifically selects for use by the Service.

The extension monitors only websites that authorized staff explicitly onboard and activate. It reads only the fields that authorized staff configure the Service to monitor.

The clinic or business using the Service is responsible for determining what information may lawfully be collected and used through the Service.

Diagnostics and Error Reports

If you use a “Send Feedback” feature or enable error reporting, we may receive information such as:

• Feedback category;

• Your message;

• Error code; and

• The website origin or address where the issue occurred.

Error reports are designed not to include patient information, authentication tokens, or stack traces.

Information Stored in Your Browser

The Chrome extension may store certain information locally in your browser or device, including:

• Login or authentication tokens;

• Per-site field mappings;

• Extension configuration information; and

• Recent activity information.

This information is stored locally to allow the extension to operate and remember your configuration.

Sensitive and Health Information

We do not intentionally collect medical records, diagnoses, treatment information, payment card information, or other clinical information through the Service.